When we developed our Active Directory history feature for GroupID we had a lot of uses in mind. The ability for administrators to get an easy view into Active Directory changes, a simple way for end users to see what they had done to their own groups and attributes, as well as a business friendly tool for IT.
But I heard one of the most compelling cases for it when I was speaking with a prospect a while ago. Their story went something like this…
The IT department had just received a call from a fairly senior person in their organization, and they were extremely upset. It turns out that they had missed the birthday party for the company’s founder because they were not on the distribution list that the invitation went out to.
Guess who they were upset at.
The IT department knew that this person had requested to be removed from this list, but the email request had long since been deleted. So they had no way to show this very upset person that it wasn’t IT’s fault that they didn’t receive the invitation. And that they hadn’t been left out on purpose.
If they had Active Directory History, they could have easily seen when and how the user left the group. Which would have avoided hurt feelings.
And wouldn’t the world be a nicer place with fewer hurt feelings?
Jonathan Blackwell
View ProfileSince 2012, Jonathan Blackwell, an engineer and innovator, has provided engineering leadership that has put GroupID at the forefront of group and user management for Active Directory and Azure AD environments. His experience in development, marketing, and sales allows Jonathan to fully understand the Identity market and how buyers think.