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Imanami OProfile - FAQ

For a complete list of frequently asked question regarding technical inquiries of OProfile, please check with our Knowledge Base. If you feel your question has not been answered please contact us.

Imanami OProfile




 
 
 
 
 Products OProfile

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On this page:
 License & Purchase
 Functionality
 Additional Information

License & Purchase

Q: I have 200 computers that 400 users will use. How many licenses do I need?
A: OProfile is licensed per user. You will need to purchase 400 licenses.
   
Q: How is the Maintenance Agreement Program licensed?
A: The Maintenance Agreement Program is available for all product purchases regardless of size or amount. It is 20% of MSRP before any discount with a minimum of $200. Upgrades are free during the Maintenance Agreements coverage period, which is one year. Maintenance Agreements are renewable annually.
   
Q: What type of licensing do you offer?
A: We do all of our licensing electronically through our Activation Code Program (ACP). Once your payment has been processed, you are emailed an activation code. Once you activate that code, you are sent a license key and number for the product(s) that you purchased.
   
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Functionality

Q: We are currently looking for a tool that will provide us with the easiest way to perform an Org-to-Org profile migration?
A: You can use OProfile to perform an Org-to-Org profile migration, by selecting the Migration template in the wizard. The article provided at the following link contains more information on OProfiles Org-to-Org migration feature:
http://imanami.com/support/viewer.aspx
   
Q: What versions of Outlook does OProfile require?
A: OProfile supports Outlook 97, Outlook 98, Outlook 2000, Outlook XP, & Outlook 2003.
   
Q: Does OProfile work with Windows 2000 Terminal Server?
A: Yes, OProfile supports terminal server configuration and will configure each user's Outlook when they log onto the Terminal Server. You simply install OProfile just as you would any application on Terminal Server, by either using the Add/Remove Programs applet in the Control Panel or by using the "change mode /install" command. See the Administrator's Guide for configuration suggestions.
   
Q: Does OProfile work with Citrix WinFrame?
A: Yes, OProfile supports terminal server configuration and will configure each user's Outlook when they log onto the Terminal Server. You simply install OProfile just as you would any application on Terminal Server, by either using the Add/Remove Programs applet in the Control Panel or by using the "change mode /install" command. See the Administrator's Guide for configuration suggestions.
   
Q: Does OProfile work with roaming profiles?
A: Yes, OProfile supports roaming profiles. No special considerations are required.
   
Q: Does OProfile work with mandatory profiles?
A: Yes, OProfile supports mandatory profiles. No special considerations are required. Note that Microsoft does not recommend using mandatory profiles in Windows 2000.
   
Q: Can OProfile be used on a KIOSK machine?
A: A KIOSK machine is a machine used by several users usually in a public location. Users walk up to the machine and either log on or just launch Outlook. Either way OProfile will configure Outlook for them. OProfile is ideal in the KIOSK environment.
   
Q: Can OProfile set a public folder for off-line use?
A: Yes, This feature will be available in version 4.x.
   
Q: We are planning a migration to Outlook 11 when it is released. Will OProfile support the next version of office?
A: OProfile 4.5 and above provides support for Microsoft Outlook 11.
   
Q: We are currently using Lotus Notes as our service provider. Is Microsoft Outlook the only service provider that OProfile supports?
A: No, OProfile support most Independent Service Providers, such as, Lotus Notes, People Soft, and more.
   
Q: We just implemented OProfile in our production environment by generating new profiles for each user. Is there any way to remove the existing profiles for all users created with Outlook without going to each machine?
A: Yes, OProfile has a setting in the OProfile.ini file that will allow you to set the safety level of an attachment when the profile is created.
   
Q: We want a profile generator that will allow us to set the safety level of an attachment. Does OProfile support this functionality?
A: Yes, OProfile has a setting in the OProfile.ini file that will allow you to set the safety level of an attachment when the profile is created.
   
Q: What versions of Windows does OProfile require?
A: OProfile supports Windows 95, Windows 98, Windows 2000, & Windows XP.
   
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Additional Information

Q: Do you offer discounts for special institutions?
A: Yes, we have great educational and governmental discounts. Please contact sales@imanami.com or fill out a quote form for pricing.
   
Q: Can I get a hard copy of the product?
A: Yes, you can order a Media Kit with your purchase of OProfile A Media Kit costs $29 and includes both a CD and a hard copy of the documentation. Media kits should be requested at time of purchase.
   
Q: Where can I get more technical information on OProfile?
A: You may e-mail info@imanami.com or download our Books Online.
   
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