Imanami Support

Thank you for visiting our support center. We are continually updating our databases and product documentation. We have several convenient options to assist you with your inquiry.

Imanami Support


 
 
 
 
 

To further assist you in resolving your support question, please be prepared to provide us the following information when calling our support line:
On this page:
 What we need from you
 Imanami Centers
 Support Type

What we need from you
Please have answers available to the following questions so our support staff can get you the answers you need in a timely fashion. (*= if applicable)
What version of our software are you using?
What version of Exchange are you running? service packs?
What Operating System is installed on the server? service packs?
What browser and version are you using*
What version of Internet Information Server (IIS) are you using?*
If you have customized any files please be ready to email them to us.
Please be ready to email us a screenshot of the error you are receiving*
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Imanami Centers

Phone Number
Support Center (925) 371-3000 opt.3
Sales Department (925) 371-3000 opt.1
Fax (925) 371-3001
If you are calling for support and have provided us with all of our requested information, please expect the following turnaround times:
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Support Type

Cost

Turnaround
W/ Maintenance FREE 24 hours
During 30 day Evaluation FREE (email only) 72 hours
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