Imanami is committed to providing you with the support you need.
Submit a Case
Please fill out the form below and Imanami support will contact you regarding your case.
Please provide the following information so that we can assist you.
Pre-sales customer issues will be addressed using the response times of a Platinum maintenance customer during the evaluation period. Responses for pre-sales customers will be provided during our normal business hours (7:00 am to 5:00 pm Pacific Time).
Post-sale customers that have purchased a Platinum Maintenance Agreement will receive 24/7 support. They will also receive on-call priority escalation for Severity 1 & 2 production issues 24/7, as well.