| Program
Features |
Bronze |
Silver |
Gold |
| 10
Hrs x 5 Days Support * |
• |
• |
• |
| Access
to Imanami Online Forums |
• |
• |
• |
| Technical
Knowledge Base |
• |
• |
• |
| Unlimited
Support Calls |
• |
• |
• |
| Software
Updates and Upgrades (download only) |
• |
• |
• |
Designated
Technical Contacts |
1 |
2 |
3 |
| Client
Account Manager |
|
• |
• |
| Quarterly
Review Meetings |
|
• |
• |
| Training/Implementation
- WebEx Presentation |
|
• |
• |
| Nomination into the Imanami Product Beta Program |
|
|
• |
| Priority
Escalation |
|
|
• |