data security and governance

3 Steps to Gaining Control and Governance over Permissions

For most organizations, the evolution of their environment is focused on addition. Such as adding new servers, applications, connections, cloud resources, and directory services. The same scenario applies to your organization. With each part of this growth comes an equally growing number of permission assignments. These permissions make up your current state of security. But we all know, once a permission assignment is made, it is usually never thought of again.  But now, among the…

remote teams

How To Work Effectively With A Remote Team, The Right Way

The sudden change in global affairs has likely created new challenges for you and your team, making it hard to keep up with what matters most to your business — your customers and employees.   With many people forced into shelter-in-place by the current situation, the question of how to survive this pandemic has suddenly morphed to how to work effectively with a remote…

Self service password reset

The Value of Self-Service Portal in a Shadow IT World

When “Shadow IT” no longer lives in the shadows, it’s time to embrace the technical value! Users can bring this value by utilizing the IT-sanctioned self-service tools. The advent of the cloud has invigorated the notion that users can do a lot of things themselves without the help of IT. Originally referred to as “Shadow…

Active Directory Group Management

Is Just In Time Too Much Time?

There has been a lot of talk over the past few years on Just In Time provisioning. That is, using an SSO (Single Sign On) platform to create nearly real-time accounts in web-based applications the first time they are used. This increases productivity and reduces the amount of work required for IT workers to create…

Employee System of Record

Your Directory Needs an Employee System of Record (ESR)

The advent of cloud-based applications syncing their directories with source directories like Active Directory has forced organizations to think about the validity of the directory data. Some organizations look to users to self-service their account details (with no real incentive to do so, though), while others look to IT to keep the directory current (more…

Managing

Managing LDAP groups in the Enterprise

Managing LDAP groups in the Enterprise Today’s enterprise-sized businesses have moved beyond the single on-premises directory. The need to leverage platforms and applications that reside outside the four proverbal walls of the organization have resulted in an uptick in the use of 3rd party LDAP directories within these environment, whether hosted on-prem, in a corporate…

Groups Shouldnt Live Forever

Groups Shouldn’t Live Forever

There’s this quote from a Dr. Who episode that has stuck with me – “We’re all stories, in the end.” It speaks to the finality that nearly everything – and everyone – eventually has its demise and becomes nothing more than folklore. And in IT, this especially rings true.  When you hear a name like…

Administrative Professional’s Paradise

Appreciation of admins through delegation of control An anecdotal story of how one company showed appreciation for secretaries and admins In honor of Administrative Professional’s Day (Secretaries Day or Admin Day), I wanted to share an experience I had while talking to one of our customer’s recently. It is after all, these very important people…

map

Self-Service Password Reset Saves your Helpdesk

Enterprise software needs to do one of two things: increase productivity or reduce costs.  If it isn’t helping your business make money it is rather pointless.  Even software that helps to comply with regulations is doing this, assuming the software cost is less than the fine for not doing it. I picture IT departments huddling…

project database

Logon Script to Enforce Self Service Password Reset Enrollment

One of the most common complaints about Active Directory self service password reset is how hard it is to get users to enroll.  They just don’t want to be bothered.  Why would you when it’s so easy to call the helpdesk? In fact, when we first released Password Center, we soon found that most of…