When “Shadow IT” no longer lives in the shadows, it’s time to embrace the technical value! Users can bring this value by utilizing the IT-sanctioned self-service tools. The advent of the cloud has invigorated the notion that users can do a lot of things themselves without the help of IT. Originally referred to as “Shadow…
There has been a lot of talk over the past few years on Just In Time provisioning. That is, using an SSO (Single Sign On) platform to create nearly real-time accounts in web-based applications the first time they are used. This increases productivity and reduces the amount of work required for IT workers to create…
The advent of cloud-based applications syncing their directories with source directories like Active Directory has forced organizations to think about the validity of the directory data. Some organizations look to users to self-service their account details (with no real incentive to do so, though), while others look to IT to keep the directory current (more…
Managing LDAP groups in the Enterprise Today’s enterprise-sized businesses have moved beyond the single on-premises directory. The need to leverage platforms and applications that reside outside the four proverbal walls of the organization have resulted in an uptick in the use of 3rd party LDAP directories within these environment, whether hosted on-prem, in a corporate…
There’s this quote from a Dr. Who episode that has stuck with me – “We’re all stories, in the end.” It speaks to the finality that nearly everything – and everyone – eventually has its demise and becomes nothing more than folklore. And in IT, this especially rings true. When you hear a name like…
Appreciation of admins through delegation of control An anecdotal story of how one company showed appreciation for secretaries and admins In honor of Administrative Professional’s Day (Secretaries Day or Admin Day), I wanted to share an experience I had while talking to one of our customer’s recently. It is after all, these very important people…
