Self-Service Authentication of Users via Web-based Portal

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Configurable Self-Service Password Reset Solution

Password policies can be ramped up on the spectrum from easy to remember to so complex that it is impossible to remember. This should be true for your password reset solution as well. Password Center has been designed to easily fit the environment you are running.

Password Center gives the administrator options to:

  • Authenticate
  • Increase level of password complexity even stricter than Active Directory requires

“It took me less than 2 weeks to get everyone enrolled and using Password Center. Once set up, we immediately saw a significant 40% drop in help desk calls.”

Active Directory Administrator,
Large Accounting Firm

Active directory admin tools are simple to roll out and administer. Configuration is done in the GroupID MMC and is completely integrated with GroupID Self Service for a seamless management experience.

Save Users and IT Time

GroupID Password Center increases productivity for both IT and the business. Users should never lose productive time to forgotten passwords. And they should not spend the organization’s money calling the help desk for something so easy to fix.

An Efficient AD Self-Service Password Reset Tool

  • An efficient enrollment process will prompt the user to pick questions and unique answers to authenticate who they are, when they reset their password.
  • A simple client is installed on each machine using Group Policy so that they are prompted for “forgotten password” when trying to sign in.
  • If they are at a remote computer, a web page is available.

Hence, making Password Center an effective active directory self service password reset tool.

Password Center is one of those ROI producing solutions that your users install once and is available at all times. This saves IT both time and money. Reducing help desk calls is the first goal of an effective IT organization so that resources can be best utilized strategically, thus increasing productivity by integrating an active directory self service password reset tool into their environments. Password reset questions are the number one cause of help desk calls, eliminate those and you are on the path to productivity.

How GroupID Password Center Does It?

Password Center is a set of web-based active directory admin tools that allow an end user to authenticate themselves in the case of a:

  • Forgotten Password
  • Lost password
  • Lockout

How User Authentication Works?

  1. The user authenticates themselves against the set of questions and answers that were given during enrollment
  2. Then, user chooses a new password that meets or exceeds the current Active Directory password requirements.

Hence, making it one of most viable active directory self service password reset tool.

The MMC administrative interface allows IT to:

  • Create Multiple Identity Portals
  • Manage Enrollments
  • Manage Notifications
  • Manage Passwords and Enrollment Questions in one Easy to Use Administrative Portal

There are multiple levels of administration so the help desk can manage user passwords but not change password complexities or you might find it easier to have the help desk manage their chores through the web based front-end.

Advantages of GroupID Password Center

  • Easy to install
  • Same Intuitive Interface for Users as GroupID Self-Service Portal
  • Integrated with GroupID Self Service
  • No more help desk calls!
  • Password policy more stringent than Active Directory
  • Multiple identity stores
  • Flexible question format
  • Client software or web access
  • Multiple authentication options
  • Enrollment notifications

Operating system

  • Microsoft® Windows® XP Professional
  • Microsoft® Windows® Server 2003 family
  • Microsoft® Windows® Server 2008 family (including 2008 R2)
  • Microsoft® Windows® Server 2012 family (including 2012 R2)
  • Microsoft® Windows® Vista
  • Microsoft® Windows® 7

Active Directory and Exchange Servers

Active Directory
Active Directory® 2003
Active Directory® 2008

Exchange Server
Exchange Server 2003
Exchange Server 2007 SP2
Exchange Server 2010 SP1