project database

Self-Service Password Reset for Active Directory

There is an annoying tension in IT between security and productivity; complexity and simplicity; passwords and users.  The more complex a password is, the more secure it is.  And the more likely it will be forgotten.  Think about it, who can remember $n0OpD@wGl33t?  Or type it without your hands cramping? But, your main goal is…

project database

Self-Service Active Directory Update using SharePoint 2010

There is a lot of excitement surrounding the release of SharePoint 2010, and justifiably so. Many of our clients are using it and achieving some great things. That is part of the reason we have made it so easy for GroupID Self Service to be implemented as a WebPart. One of the new things that…

project database

Active Directory Case Study – Self-Service & Automation

This is one of my favorite case studies because it solves two common problems, keeping both IT and end users productive.  Managing Active Directory can take up a lot of IT’s time, making sure that users and groups are accurate and useful.  And when IT’s manual processes miss something, end users’ productivity goes down. “With nearly…

project database

Active Directory Self-Service, Bad Words and Bad Ideas

Active Directory is not a four letter word but when opening AD up to end user self service, there is a potential to get bad words into it.  I had a colleague years ago that as his last act at the company changed his voicemail to a lengthy profanity filled diatribe against the company.  It…

project database

Kiosk Access to Active Directory Self-Service

There are two common use cases for kiosk access to Active Directory self service.  The first one is very straight forward, allow end users the ability to log in and update their Active Directory profile or search a corporate phone book.  We have had the second one less often but often enough that we have…

project database

How to Expire and Renew Active Directory Groups

An Active Directory group should only live as long as it is useful to your business.  But without any native tools to expire and renew Active Directory groups, administrators turn to the time-honored, “delete it and see who complains” technique.  The problem is, then you have to re-create that group, its members and permissions if…

project database

Common Pitfalls in Active Directory Self-Service

I presented a webinar today on the common pitfalls in Active Directory self service.  I would link to a recording but as usual I forgot to hit that red record button at the beginning.  Luckily, Imanami has a blog so that we can save the ideas for posterity. First off, why do you want to offer…