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Active Directory users who have never logged on

Recently, while discussing what makes a healthy Active Directory, the idea of users who have never logged on came up.  They have an Active Directory user account but for some reason have never logged on to the network. None of us in the discussion could come up with a single valid reason to keep that…

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Who approves your Active Directory groups?

This is a bit of a loaded question because it is usually the readers of this blog, Active Directory administrators and help desk.  In most organizations (85%), Active Directory group creation is done manually, usually in ADUC.  When done manually, it takes a long time to get a group created and once created it is…

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Tales of ROI on self service password reset

I read an article today that stated that the help desk costs related to Active Directory password resets are as high as $300,000 per year for a 1,000 employee company.  That seems pretty high. Basically, that’s stating that in a 1,000 employee company, there are 3 to 5 full time help desk employees furiously resetting…

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Is the “Worst Employee Ever” still in Active Directory?

It isn’t uncommon for us to talk to prospects who see the value of our software, but have to sell it up to their management.  Often these IT professionals see the value of automating user provisioning and de-provisioning because it saves them time and because it makes their job easier to have quality and up…

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Best security questions for Active Directory Password Reset

The calculus is pretty established that complex passwords = better security.  The corollary to this is that complex passwords = more help desk calls.  This is just one of those truths due to the fragility of human memory. So software has evolved to solve this equation.  Understanding that passwords will be forgotten and that help…

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How to ensure an accurate Global Address List and Active Directory

Have you ever pulled up a colleague’s name in the GAL hoping to find their mobile number only to find it annoyingly blank?  Or tried to query Active Directory to find out how many users are in the Marketing department only to realize that Active Directory is woefully incomplete? Welcome to the world of the…

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Active Directory auditing for the people

Sarbanes Oxley spawned a whole new segment of the IT industry, auditing for the sake of auditing.  Auditing changes within your network is, and always has been, important, but SOX compliance has veered many of the softwares that do this towards the checkbox solution.  Just make sure you have auditing in place. This takes us…

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Self service password reset for Active Directory

There is an annoying tension in IT between security and productivity; complexity and simplicity; passwords and users.  The more complex a password is, the more secure it is.  And the more likely it will be forgotten.  Think about it, who can remember [email protected]?  Or type it without your hands cramping? But, your main goal is…

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Introducing GroupID 6, now with Active Directory history

Imanami is pleased to announce GroupID 6, available immediately for customers and evaluators.  GroupID 6 continues to promote directory and group management for Active Directory, bringing three new key features into the GroupID suite: Active Directory history tracking Self Service Password Reset Ability for users to opt in to smart groups Active Directory history tracking…

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Active Directory group membership, how important is accuracy?

Every organization has distribution lists and security groups, usually lots and lots of them (that’s a technical term meaning greater than the number of users).  Sometimes Active Directory is just bursting with AD groups.  Every single one of these groups gives access to information, files and folders, or resources of some kind. So, obviously, accurate Active…